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  • Will my insurance provide reimbursement for session fees?
    Insurance coverage varies. We are currently a private-pay, out-of-network provider. While we don't accept insurance directly, your insurance plan may have out-of-network benefits, which means that they will reimburse you for a portion of our session cost. We have partnered with Thrizer to handle the out-of-network process automatically for you. With Thrizer, you will only have to pay your co-insurance for our sessions, instead of paying our full fee and waiting for reimbursements. This can save you on average 70% upfront on our sessions. During our intake process, we can help you verify if you have out-of-network benefits and how much your co-insurance would be.
  • Do you offer a free consultation so I can see if we are a fit?
    Yes, you can schedule a free consultation with us here: Request Appointment | AlignED Care | SimplePractice (clientsecure.me)
  • What are your fees?
    James Kane’s fee is $180 per 50-minute session Robyn Caruso’s fee is $225 per 50-minute session Please see groups page for group fees We are currently a private-pay, out-of-network provider. While we don't accept insurance directly, your insurance plan may have out-of-network benefits, which means that they will reimburse you for a portion of our session cost. We have partnered with Thrizer to handle the out-of-network process automatically for you. With Thrizer, you will only have to pay your co-insurance for our sessions, instead of paying our full fee and waiting for reimbursements. This can save you on average 70% upfront on our sessions. During our intake process, we can help you verify if you have out-of-network benefits and how much your co-insurance would be.
  • Do you offer telehealth or virtual sessions?
    Yes, we offer telehealth services for clients who prefer or require remote sessions. These sessions are conducted via a secure, HIPAA-compliant video platform. James Kane offers virtual sessions for individuals located within California. Robyn Caruso offers virtual sessions for individuals located within California, Florida and South Carolina.
  • Do you offer in-person sessions?
    Yes. James Kane offers in-person sessions in Studio City, California. Robyn Caruso offers in-person sessions in Encino, California. Both locations are within the San Fernando Valley in Los Angeles and are freeway accessible.
  • What types of therapy do you offer?
    We offer individual, family and group therapy. We also offer an Eating Disorder Transitional Aftercare Program for individuals stepping down from or who have stepped down from intensive treatment within the last year.
  • What modalities/theoretical orientations of therapy do you provide?
    We provide therapy in various modalities, including Acceptance and Commitment Therapy (ACT), Dialectical Behavior Therapy (DBT)*, Psychodynamic, Polyvagal, Internal Family Systems (IFS-informed). Please note we utilize a DBT-informed approach, which means we teach DBT skills in session and we do not offer comprehensive DBT. Where indicated, we incorporate the diary-card, behavior chain analysis and other DBT methodologies.
  • What is the Eating Disorder Transitional Aftercare Program?
    The Eating Disorder Transitional Aftercare Program is designed for those who've recently transitioned from intensive treatment, whether that treatment was primarily for eating disorders or other issues like substance use or mental health challenges. The heart of this program is to focus squarely on the complexities of eating disorders and the myriad issues that intertwine with them. This program isn't a one-size-fits-all; it's tailored to fit where you are in your journey. It includes a mix of group sessions, individual therapy, and family therapy, depending on what resonates with your needs. It's not about replacing the support systems you already have in place – it's about complementing them. If you're already working with a therapist, great, you can still join a group within our program to add another layer of support. We understand that the road post-intensive treatment can be rocky. The transition back into the rhythms of daily life – managing body image, navigating relationships, handling the practicalities of grocery shopping, school, work – can be overwhelming. Our program is here to offer you the skills and support to integrate these parts of your life more smoothly, to help you stand strong against the challenges that often arise after stepping down from intensive care. And remember, sometimes the need for support might not be immediate. It could be several months post-stepdown when you realize that extra support could be the key to preventing a return to more intensive care. That's okay. We're here, ready to provide that support, whenever you're ready to reach out.
  • What are your credentials?
    James Kane is an Associate Marriage and Family Therapist (California AMFT #131638) who is supervised by Robyn Caruso. Robyn Caruso is a Licensed Marriage and Family Therapist (California LMFT #80168), Florida out-of-state telehealth provider (TPMF871), and South Carolina Licensed Marriage and Family Therapist (LMF.8058 MFT).
  • How do I contact my therapist?
    You can contact your therapist via a HIPAA compliant SimplePractice secure messaging platform or via phone. We generally respond to messages within 24 hours on business days. For scheduling or urgent matters, please use the contact details provided during your intake session.
  • What if I experience an emergency?
    In case of an emergency, please call 911 or go to your nearest emergency room. While we provide support during therapy hours, we are not an emergency service. Once your emergency has been tended to, please reach out to us to let us know if we may support by coordinating care with the facility. We will require the facility to send us a signed release of information form completed by you giving us permission to share information.
  • How often do I need to go to therapy?
    The frequency of sessions depends on your individual needs and goals. Clients start with weekly sessions, with adjustments made as progress is observed.
  • What is your cancellation policy?
    For individual and family sessions, we assess a late-cancellation/no-show fee equivalent to the session fee if you do not contact us to cancel outside of 24-hours prior to your scheduled session time. This means that if you have a session at 9:00 am Tuesday, you would need to cancel your session prior to 9:00 am Monday in order to avoid assessment of the fee. For group sessions, we assess a late-cancellation/no-show fee equivalent to the session fee if you do not contact us to cancel outside of 48-hours prior to your scheduled session time. This means that if you have a group at 5:00 pm Monday, you would need to cancel your session prior to 5:00 pm Saturday in order to avoid assessment of the fee.
  • Do you offer consultation and training for other clinicians?
    Yes, we do. We offer individual and group clinical consultation. Please click here for more information.
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